Smartphones: Wireless Sync of E-mail, Calendar, and Contacts

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smartphone1With e-mail response times being important to today’s wired homebuyers, having mobile access to e-mail is no longer a luxury. Your website will allow users to contact you via e-mail forms. Imagine being able to jump on that lead within minutes, instead of waiting until you get back to the house or office to check your e-mail. Today’s internet homebuyers expect a response to e-mails within 30 minutes! After that, they find another agent who can give them the quick response they expect.

Check out the phones below when shopping for a mobile messaging device.

Some quick definitions:

ActiveSync: The Microsoft technology for your Windows Mobile phone to sync not only your e-mail, but also your contacts and calendar wirelessly. Your broker must have a Microsoft Exchange Server 2003 or higher server. Does not work with your ISP (use POP3 for that). Metro Brokers (my company) supports ActiveSync.

Blackberry Enterprise Server (BES): If your service provider supports Blackberry server, you can sync your inbox, contacts and calendar all wirelessly. Similar in functionality to ActiveSync, this server works with Blackerry phones. Metro Brokers does not use the BES technology, however our Blackberry agents can still use Blackberry Internet Server (BIS) to sync their inbox. For instructions on setting up your BIS account, speak with your service provider.

GE Supra eKey: A technology used to gain access to lockboxes, some phones support a Supra program, so you can leave your lockbox key at home. To see if your unlisted phone supports eKey, GE has provided a full list of supported devices.

Windows Mobile: The Microsoft operating system for mobile telephones. Palms with W in the model number have Windows Mobile. Version 6.0 is the latest.

POP3: The technology to sync your e-mail wirelessly over the internet, but not your calendar and contacts.

WiFi: Different from mobile phone “wireless”, WiFi defines “hotspot” technology, where you get access to a fast internet connection, but only within about 300 feet of the wireless access point. Used in places like Starbucks, restaurants, hotels, and of course Metro Brokers’ offices.

Phone

ActiveSync

Supra eKey

Pop3 Email

Wi-Fi


Apple iPhone

X

 

X

X

Blackberry phones

 

Most*

X

Some**

HTC Fuze

X

 

X

 

HTC Touch Pro

X

 

X

X

HTC Touch Diamond

X

 

X

X

Motorola Q Global
(AKA the Q9h)

X

 

X

 

Motorola Q 9m

X

 

X

 

Palm Centro

X

X

X

 

Palm Treo 800W

X

X

X

X

Palm Treo Pro

X

X

X

X

Samsung ACE

X

 

X

 

Samsung
Blackjack II

X

 

X

 

Samsung Omnia

X

 

X

X

Samsung Saga

X

 

X

X

T-Mobile Dash

X

 

X

X

T-Mobile G1

 

 

X

X

T-Mobile Wing

X

 

X

X

Verizon XV6900

X

 

X

 

Note: accurate as of 5/1/2009. May be out of date, check with your provider. Also, not all smartphones are listed.
*Check the Supra eKey site for full details.
**Check with your provider for detailed specs on your Blackberry.

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13 Responses to “Smartphones: Wireless Sync of E-mail, Calendar, and Contacts”

  1. Kevin Levent Says:

    I am amazed when I hear people say “that is the wave of the future”. How crazy, the future is now. I have been using a Palm Treo 800W for almost a year now. It is my fourth “Smart Phone”, starting with the Palm 600, then 650, then 700, going back now about 5 years. Not having one now is equivalent to not having a cell phone in 2004. I started using a Palm device back in the 90’s for calendar, contacts, and tasks, which I have been building on ever since, now with the phone integration and wireless sync, I have been in heaven!

    I have all my technology with me all the time.

    Starting this week I have been updating my Facebook account and Tweeting from my phone.

    There is no way to really describe the efficiencies these devices provide. Just try to take one away from a user! You will be convinced of it’s power.

    Next week Metro Brokers will be releasing another project from the IT department and the Smart Phone population is going to love it…..Users will be able to instantly find our agents via a mobile Metro Brokers website from in front of every listing in the MLS’s, and with ONE CLICK send an e-mail, or connect direct to the agent by voice. A little slip Eddie, but I will not say any more!

    • Kristin Wilhoyte Says:

      I can’t wait to see the new mobile Metro Brokers website! How cool!

  2. Lynn Stephens Says:

    I have to admit that I delayed and delayed getting my current phone which is a Blackberry. One rainy Friday evening last fall I wandered down to the phone store in our little strip mall area in Ellijay and the next thing I knew I had a brand new blackberry. I was scared to death of it and their employees promised me they would be there to help me if necessary every day. I was hooked in 24 hours. It has been an amazing tool in my business; things have happened that I would have missed had it not been for this wonderful device. The employees at the phone store laugh at me when they see me because I have only been one time for assistance since I got this phone. This is another example that you can teach an old dog new tricks!!!!!!

  3. Kevin Levent Says:

    There must be something to that mountain air!

  4. conyersom Says:

    A phone that’s just a phone these days is almost an antique. They’re great for the children but anyone who’s doing business, especially real estate business need to have their “business” with them all the time. Thanks for the good article and the comparisons. With so many options out there, shopping for a Smart Phone can be intimidating but armed with this makes it so much easier.

  5. Charity Cason Says:

    It is so important to have a smart phone these days if you want to be a successful agent! The most common complaint you will hear about real estate agents as a whole is not staying in communication with clients, customers and other agents. In this day and age, there is no excuse not to stay in contact!

    Most of the conflicts that arise during a real estate transaction could be solved by just being responsive. We see this all the time in Broker Support… full voicemails, full email boxes… ugh! Get a smart phone, stay in touch and avoid most problems.

  6. Terry Young Says:

    I love my smart phone! And I admit it is SMART!!!

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  8. Monique Mills Says:

    Most importantly the smart phone is still a phone. Agents have to remember to answer it and return phone calls promptly. Customers will keep calling around and select the agent they can talk to right away. Agents trying to sell your listing may follow that same protocol sometimes as well.

  9. bradnix33 Says:

    Kevin:

    It’s great to see you still leading by example. Technology has changed our industry forever (and will continue to shape the future of real estate service). It will be interesting watching how agents adjust to this fact.

    p.s. what’s twitter handle?

  10. bonnie collins Says:

    A perfect 10 for 2.O! Bleeding-edge technology once again from IT.My techie clients think I’m really cool & the less techno-savvy think I’m a genius! Thanks for keeping us head & shoulders above our competition. It’s great 2 b a winner!

  11. Chris Newlove Says:

    Been using the HTC Touch Pro for about a week now. Couldn’t ask for a better device.

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