Archive for November, 2009

Learn to give “white glove” service

November 16, 2009

white glove serviceHaving worked at the Ritz-Carlton Hotel for over 7 years, I can still repeat the credo if asked. When you talk about servicing your internal (your co-workers) and external (the people who support your business) customers, their motto has always been “we’re ladies and gentleman serving ladies and gentleman.”


It’s Official – Homebuyer Tax Credit Extended (and expanded)!

November 9, 2009

It’s going to be a very happy holiday season now that the bill that includes the First-Time Homebuyer Tax Credit extension and the new Current Homebuyer Tax credit was signed into law by President Barack Obama on Friday, November 6! Best of all, it’s effective immediately!

The bill extends the existing $8,000 tax credit for first-time homebuyers, plus adds a new credit for current homeowners of up to $6,500.


Short Sales Rules Change

November 2, 2009

short saleRecently we’ve seen news items about Wells Fargo and Wachovia “suspending” foreclosures and Freddie Mac hiring people to literally knock on the doors of delinquent borrowers they cannot otherwise get in touch with.  What’s going on?

This is a small part of the Obama Administration’s Making Home Affordable program, launched October 1, 2009.  MHA will target support to working homeowners who have made every possible effort to stay current on their mortgage payments by providing new access to refinancing and offering reduced monthly payments.  Full information for homeowners and agents can be found at